The evolution of buyer behaviour during the pandemic has been a fascinating study, with digital technologies taking center stage.
Notable changes in behaviour were the resurgence of QR codes and the meteoric rise of the webinar.
"You're on mute James!"
These tools became essential for many universities, businesses and consumers alike, mirroring a broader shift towards digital interaction across all channels, including email.
There were many discussions around behavioural change and the impact it had on email and to a degree, webinar engagement.
Just as we wonder if work from home is really here to stay, did COVID fundamentally change email behaviour?
If so, what does that change look like?
How does your organisation compare with your peers?
To finally put the question to rest, we've extracted email engagement data from 2019 - 2024.
Our Higher Education Eloqua clients manage 6,700,000+ contacts. Their target audience is international students looking to study in Australia or New Zealand. You may be targeting a similar audience.
We've extracted insight data for the following periods:
Download the report today and see how your organisation compares to other higher education Eloqua marketing teams.